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Benchmark

Indian hospital operating benchmarks

The operating numbers India's listed hospital chains actually publish — ARPOB, occupancy and length of stay — with the source of every figure named and graded. It is a short table, and it is short on purpose: these are the figures that can be traced to a publisher. The ones that cannot are listed too, further down, because a benchmark page that hides its gaps is worth less than one that admits them.

In short

Published figures come almost entirely from hospital chains of 500 beds and up. For a 20-bed hospital they describe a different business, not a target to aim at.

Figures in the table
5, each individually sourced
Best-sourced metric
ARPOB, FY24 — government-backed
Smallest hospital covered
None under ~100 beds
Estimated or modelled values
None

The data

What is actually published

Published operating metrics for Indian listed hospital chains, with source grade
MetricPeriodOrganisationValueChangeSource
ARPOB per dayFY24Max Healthcare₹76,000+12% YoYIBEF
ARPOB per dayFY24Fortis Healthcare₹60,887+10.7% YoYIBEF
ARPOB per dayFY24Apollo Hospitals₹57,488+11.3% YoYIBEF
OccupancyFY25Fortis Healthcare69%up from 65% in FY24Trade press
Average length of stayQ2 FY25Fortis Healthcare4.2 daysflat QoQTrade press

How to read it

Why these numbers are not your target

Every figure above comes from a hospital chain running hundreds of beds across multiple cities, with a case mix weighted towards tertiary and quaternary care — cardiac surgery, oncology, transplants. ARPOB of ₹76,000 a day is a statement about that case mix far more than about efficiency.

A 20-bed hospital doing obstetrics and paediatrics is not an underperforming version of that business. It is a different one. Reading down from ₹76,000 and concluding you are failing by a factor of ten is the single most common misuse of these numbers, and it is why we publish the caveat in the same place as the table rather than in a footnote.

What these figures are genuinely good for is direction. All three chains grew ARPOB by 10–12% in one year, which tells you something real about pricing and case mix across Indian private healthcare. Your own ARPOB, measured consistently month over month, tells you far more than the gap between it and Max Healthcare's ever will.

One more thing worth knowing: Apollo has proposed discontinuing ARPOB in its own quarterly reporting. Metrics that look permanent are not, and a benchmark series can simply stop.

Gaps

What we could not verify

Published rather than omitted, because the gaps are the most useful thing on this page for a small hospital:

  • ARPOB, occupancy or length of stay for any hospital under about 100 beds, anywhere in India. No published series exists that we could find.
  • Occupancy and length of stay for Apollo and Max on the same basis as Fortis — reported, but not on a comparable definition we could confirm.
  • Any figure at all for a single-specialty nursing home, which is what most of India's private capacity actually is.

The practical consequence: a small Indian hospital has no external benchmark to measure itself against. There is no published series for facilities of its size. That is not a gap in this page; it is a gap in the sector's statistics, and the honest response is to measure yourself against your own previous month rather than against a number that describes somebody else's business.

Method

How this page is put together

Each row names its publisher and grades it: government-backed for a government or government-established body, company reporting for a company's own filings, trade press for analysts or journalists summarising either. Where only trade press was available, the row says so rather than borrowing authority it does not have.

Nothing is estimated, modelled, averaged across sources or interpolated between years. A figure appears here only if a named publisher printed that figure. The metric definitions themselves follow the WHO indicator definitions linked below, which are also what the calculators on this site implement — so a number you compute here is defined the same way as a number you read above.

Official references

Figures are as published on the dates shown and are not restated when a company revises them. Confirm current figures with the publisher before relying on them.

Measure your own

Work out your own figures

In Trisvio

These three numbers, without the spreadsheet

Occupancy, length of stay and revenue per bed are computed from the admissions and bills already in the system, so the figures come out of the day's work rather than a month-end reconstruction.