FAQ
Frequently asked questions
Everything hospitals ask before choosing Trisvio — what it does, how it's hosted and secured, and how pricing works. Can't find your answer? Get in touch and we'll help.
Questions and answers
Is Trisvio cloud-hosted or on-premise?
Trisvio is a cloud-hosted, multi-tenant platform, built to run in an Indian cloud region — a fixed requirement of every deployment. It needs an internet connection for day-to-day operations.
Is our patient data private?
Yes. Postgres row-level tenant isolation, AES-256-GCM encryption of sensitive identifiers, audit logging of changes and of key record views, and configurable role-based access. AI is off by default; when enabled, prompts and responses are never stored, and patient data is only sent to an external AI provider if your hospital explicitly allows it.
Do we have to use the AI features?
No. AI is optional and off by default. The full Trisvio platform works without any external AI service.
Can we start with just OPD and add IPD later?
Yes. Modules are configurable — start where you need and expand.
Is it built for Indian hospitals?
Yes. GST-aware billing, cash + UPI, MR numbers, Indian date formats, and statutory registers such as PCPNDT Form F and MCCD Form 4.
How is pricing structured?
Pricing is on request, shaped by the modules you need, number of beds, and departments or branches — talk to us for a quote.
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Still have questions?
Pricing is on request, shaped by the modules you need, your bed count, and your departments or branches.